There are several key business drivers for establishing a records compliance management program:

Internal Drivers

• Cost Control and Reduction – Exponentially growing volumes of electronic documents, especially e-mail, are impacting IT budgets – especially storage costs. Successful Records Compliance Management is proven to significantly reduce the operational costs associated with managing electronic records, especially e-mail and messaging environments.
  
• Risk Management – records management policies and procedures control the flow of information within and outside an organization. Simply having policies and procedures in place does not guarantee they are followed. They must be automatically and electronically enforceable. Does your organization have the necessary controls to be able to state with complete confidence that its policies and procedures are being followed?
  
  • Control the distribution of inappropriate or illegal content through e-mail and instant messaging
    
    • 27% of Fortune 500 companies had e-mail related harassment claims (IDC)
    • 65% of companies lack e-mail and IM retention policies (2004 Workplace E-Mail and IM Survey, AMA/ePolicy Institute)
    • Only 27% of companies take advantage of technology tools to monitor internal e-mail conversations between employees (2004 Workplace E-Mail and IM Survey, AMA/ePolicy Institute)

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