E-mail Archiving Supervision and supervisory review Policy-driven e-mail and instant messaging surveillance
and monitoring
21% of companies have been ordered by courts to produce employee e-mail
13% of companies have battled sexual harassment and/or discrimination claims stemming from e-mail and/or internet use
According to the 2004 Workplace E-Mail and Instant Messaging Survey conducted by the American Management Association and The ePolicy Institute, the majority of employees utilize e-mail and engage in Instant Messaging (IM) chat for non-work related communication. Unfortunately, much of the content being communicated may be inappropriate or potentially damaging to your business. Despite that, the majority of organizations do not have systems or measures in place to securely monitor e-mail or IM communication – incoming, outgoing or internal.
In some industries, supervision of e-mail and IM is not optional. NASD Rule 3010 and related SEC directives require that brokerage firms supervise communication from brokers to clients to make sure they are not "over-hyping" or "guaranteeing" stock investment results. Regardless of specific regulations, companies increasingly should consider the potential risk caused by e-mail and IM abuse including litigation, business interruptions, viruses and lost productivity.
AXS-One provides enterprise-wide solutions for electronic mail surveillance of and supervisory review of e-mail and IM, including attachments, and policy management.
Configuration of any individual or group mailbox combination in conjunction with further parameters, enabling selective checks of all e-mail/IM or targeted users, allowing for highly configurable rule implementations by group or department.
Detection of undesirable and confidential content based on lexical content analysis of subject line, e-mail body and attachments.